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We appreciate your interest in our company and our website “www.steffl-vienna.at. STEFFL Department Store, operated by Kaufhaus STEFFL Betriebs AG, FN 283788k, with its business address at Kärntner Straße 19, 1010 Vienna (hereinafter referred to as “STEFFL”), operates an online portal for its customers at the web address “www.steffl-vienna.at”. Further information about STEFFL can be found in the Legal Notice on this page. This privacy policy applies to customer offers made on behalf of STEFFL and offered on the online portal (hereinafter referred to as “customer offers”). Further information about these offers can be found below under “Privacy Policy for Customer Offers.”
STEFFL is part of a corporate group. To fulfill its obligations, STEFFL also engages affiliated companies in a division of labor. A list of the companies currently falling within the scope of this privacy policy can be found here.
This general privacy policy describes and explains our fundamental commitment to data protection and general security measures. We fulfill our legal obligations to provide information regarding data protection through privacy policies created separately for each customer offer, which form an integral part of this privacy policy. Further information and a link to the documents can be found below under “Privacy Policy by Customer Offer.”
The protection of your personal data and information that could lead to the identification of your identity is very important to us. STEFFL’s goal is to continuously meet our customers’ expectations regarding our products and services. This also includes the responsible handling of the data you entrust to us within the scope of our customer relationship. We are committed to protecting your data in accordance with the applicable data protection laws.
For this reason, we are constantly working to review and improve our technical and physical security protocols. As part of a security framework, we have implemented security measures through rules and precautions to protect your personal data from accidental loss, misuse, and alteration on all websites and servers operated by STEFFL while they are under our control.
We also ensure compliance with data protection requirements through regular training of our staff, the appointment of a data protection coordinator, and by requiring employees and external processors to sign written confidentiality agreements.
We do not intend to collect personal data from minors; however, we cannot always verify the age of individuals who visit and use our websites. If a minor submits their data to us without the consent of their legal guardian ( ), we ask that they contact us so that this data can be deleted and the minor can no longer be contacted by us (e.g., for promotional materials). Contact: kundenservice@steffl-vienna.at
To fulfill our legal obligations regarding data protection, we have created separate privacy notices for our customer offers to ensure greater readability and transparency. By clicking the “Privacy Notice” link displayed on the customer offer, you will be redirected to the corresponding document.
In the privacy policy for each customer offer, we provide detailed information about
Where the privacy policy states that we process data based on your consent, this naturally presupposes that you have validly granted us such consent. If no consent has been given, we will not process data relating to you that is based on consent.
Of course, our online offerings (websites) can also be visited without providing any personal information about the user. In this case, as well as when registered users access the online offering, non-personal access data (e.g., name of the Internet service provider, the page from which the user visits the websites, the anonymized IP address, date and time of the visit, session duration) is stored. You can find privacy information regarding this type of data processing in addition to the individual privacy notices in the „Cookie Information“. This information also includes details regarding “social plug-ins,” which allow content from our website to be shared with other websites.
If you wish to update your personal information, the use of your data, or your preferred method of communication, or if you no longer wish to receive communications from Steffl or wish to object to the processing of your data, you may do so at any time, without providing a reason, using the following contact information:
If you have any comments or questions regarding data protection at Steffl or our privacy policy, you can contact us using one of the methods listed below:
Notice: This text is a translation of the original German version. In the event of any discrepancies, inconsistencies, or ambiguities between the English translation and the German original, the German version and its meaning shall prevail.
The English translation is provided for convenience only and is not legally binding. Only the German version shall be authoritative for purposes of interpretation and legal effect.
As of: May 2026