What is Private Shopping?

Private Shopping is an exclusive, individual shopping service. Our stylists curate a selection of outfits for you, tailored to your style, preferences, and specific occasion. You receive personalized advice and looks that perfectly match you and your lifestyle.

What happens during the appointment?

You will be personally welcomed and advised in a relaxed and private atmosphere. Based on the information you provide in advance, we prepare a selection of outfits especially for you. During the appointment: You try on different looks We refine and adjust styles together Additional pieces can be added if desired Outfits are recombined to create new looks Our goal is to create a cohesive, wearable look in which you feel completely confident and comfortable.

Do you offer styling for special occasions?

Yes, absolutely. Whether for a gala, wedding, business event, holiday, or any special personal occasion, we will create an outfit that reflects your style and perfectly suits the event. Private Shopping is also ideal for special moments – for example, as a stylish gift for family members, partners, or friends.

Is there a fee for Private Shopping?

We currently offer this service free of charge.

How long does a Private Shopping appointment last?

Appointments usually last between 1 and 2 hours , depending on the occasion, scope, and your individual consultation needs.

How much notice is required to book a Personal Shopping appointment?

We require 24 hours’ notice prior to your Private Shopping appointment in order to prepare a selection of looks tailored specifically to your preferences and needs.

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Private Shopping

Private Shopping at STEFFL

Across seven fashion floors, with more than 70,000 premium products and over 500 international designer brands, it’s easy to feel overwhelmed by the sheer variety on offer. Keeping up with ever-changing trends and the latest looks can be just as challenging.

Our styling experts will help you discover the pieces that suit you best.

With our PRIVATE SHOPPING service, we help you find your new favourite pieces quickly and effortlessly through personalised, one-on-one styling advice tailored to your individual needs.

Whether you're dressing for a special occasion, looking to complement your figure, or simply refining your personal style, we curate a selection especially for you. Your handpicked pieces will be waiting in your dedicated PRIVATE SHOPPING fitting room upon arrival.

Book your appointment today and enjoy a bespoke styling experience with our fashion experts. With in-depth knowledge of our extensive assortment, they create looks tailored to your preferences – all you need to do is try them on and discover your new favourites.

Person in a dark suit sits in front of a clothing rack with jackets, shirts, and a coat.

Your New Favourite Looks in 3 Simple Steps

1) BOOK YOUR APPOINTMENT

Using our Personal Shopping questionnaire and a recent full-length photograph, we will gain an understanding of your style preferences and individual needs.

2) YOUR PERSONAL SHOPPING APPOINTMENT

We welcome you to STEFFL with a pre-selected wardrobe waiting in your dedicated Personal Shopping fitting room. In a relaxed atmosphere, accompanied by refreshments and light snacks, you can try on a curated selection chosen by our styling experts.

3) CHOOSE YOUR FAVOURITE LOOKS

Select your favourite pieces or refine your looks together with your personal stylist. If required, our in-house tailoring service can make alterations quickly and conveniently. Upon request, we can deliver your purchases directly to your doorstep – so you can enjoy your new favourite pieces right away.

Head-to-Toe Styling Advice

You can enhance your Private Shopping experience with a range of additional services:

Enjoy a selection of savoury bites, sweet treats, or cocktails from SKY during your Private Shopping appointment.
Benefit from a personalised make-up consultation with our partner MAC Cosmetics.
Enjoy a personalised styling session with Dyson’s hair styling experts and discover professional tips and tricks for achieving the perfect look with hair dryers, straighteners, and curling tools.

Woman in a pantsuit stands beside a clothing rack with various garments, looking over the selection.

Book Your Appointment Now

Your Direct Contact to the STEFFL Private Shopping Team

To prepare your personalised styling experience, please send us your completed Private Shopping questionnaire together with a recent full-length photograph.

E-mail: kundenservice@steffl-vienna.at
Phone: +43 1 930 56 333

Please allow 2–3 hours for your Private Shopping appointment. There is no obligation to make a purchase.

FAQ

All About personal shopping

You will be personally welcomed and advised in a relaxed and private atmosphere. Based on the information you provide in advance, we prepare a selection of outfits especially for you. During the appointment:

You try on different looks
We refine and adjust styles together
Additional pieces can be added if desired
Outfits are recombined to create new looks

Our goal is to create a cohesive, wearable look in which you feel completely confident and comfortable.

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